Privacy Policy

1. Introduction

Welcome to Tota Ji ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application at totaji.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Email Address — used for account identification and login
• Name — used for personalization (optional)

2.2 Usage Data

We automatically collect certain information when you use the Service:

• Chat messages and predictions (stored for providing chat history)
• Credit balance and transaction history
• Session information for authentication

2.3 Payment Information

When you purchase credits, your payment is processed by Cashfree Payments. We do not store your card details, bank account numbers, or UPI IDs. Payment processing is handled entirely by Cashfree's secure PCI-DSS compliant platform.

We only store: order IDs, payment confirmation status, and the number of credits purchased.

3. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your user account
• To provide and maintain our AI prediction service
• To process your credit purchases and payments
• To provide chat history context for better predictions
• To communicate with you regarding your account or service updates
• To detect, prevent, and address technical issues

4. Data Storage and Security

Your data is stored securely in our database systems. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Third-Party Services

We use the following third-party services:

• Google Gemini AI — for generating predictions. Your chat messages are sent to Google's AI API for processing. Please refer to Google's Privacy Policy.
• Cashfree Payments — for processing payments. Please refer to Cashfree's Privacy Policy.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data by contacting us at the email address below.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw your consent at any time

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@totaji.com